At Siswar Bazar, customer satisfaction is our top priority. We try our best to deliver fresh and quality products every time. However, if you face any issue with your order, our Refund & Returns Policy is here to help you.

✅ Return Policy

  1. Eligible Products for Return

    • Wrong product delivered

    • Damaged or defective product received

    • Expired item delivered

    • Product missing from the order

  2. Non-Returnable Products

    • Perishable goods (Fruits, Vegetables, Dairy, Meat, Bakery items) once delivered in good condition

    • Personal care, hygiene & food items (due to safety reasons)

  3. Return Request Timeline

    • You must raise a return request within 24 hours of delivery.

    • After 24 hours, returns will not be accepted.

💰 Refund Policy

  1. Mode of Refund

    • Refund will be processed to your original payment method (Online payment).

    • For Cash on Delivery (COD), refund will be credited as Siswar Bazar Wallet Balance / Coupon Code for your next order.

  2. Refund Timeline

    • Refunds are usually processed within 5–7 working days after product verification.

🔄 Exchange Policy

  • In case of damaged or wrong product delivery, we can also replace the product at no extra cost (if stock is available).

  • If replacement is not possible, refund will be initiated.

📞 How to Raise a Return/Refund Request?

  1. Contact us within 24 hours of delivery.

  2. Share order details (Order ID, product photo if damaged).

  3. Our support team will verify and initiate the return/refund process.

👉 Customer Support:
📞 Phone/WhatsApp: 9279668300
📧 Email: siswarbazar.in@gmail.com

⚠️ Note:

  • Please do not accept delivery if the package looks tampered or damaged.

  • Refund/Return decisions are at the discretion of Siswar Bazar team.

🔒 Trust & Transparency: We value your trust and promise to make your shopping experience safe and satisfying.