Return & Refund Policy
**Return and Refund Policy for Siswarbazar.in**
Effective Date: **February 5, 2025**
At Siswarbazar.in, we strive to ensure your complete satisfaction with every purchase. However, if you are not entirely satisfied with your order, we offer a straightforward return and refund process. Please read this policy carefully to understand your rights and responsibilities.
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### 1. **Eligibility for Returns and Refunds**
You may be eligible for a return or refund under the following conditions:
- The product is damaged, defective, or not as described.
- The wrong product was delivered.
- The product is in its original condition (unused, unopened, and in the original packaging).
- You initiate the return request within **7 days** of receiving the product.
**Note**: Certain items may not be eligible for return or refund, such as perishable goods, personalized items, or products marked as "non-returnable" on the product page.
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### 2. **How to Initiate a Return**
To initiate a return, follow these steps:
1. **Contact Us**: Reach out to our customer support team at **8527644154** or **saketgaming7@gmail.com** within **7 days** of receiving your order. Provide your order number, product details, and the reason for the return.
2. **Return Authorization**: We will provide you with a Return Authorization Number (RAN) and instructions on how to return the product.
3. **Pack and Ship**: Pack the product securely in its original packaging and include all accessories, tags, and invoices. Ship the product to the address provided by our team.
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### 3. **Refund Process**
Once we receive and inspect the returned product, we will process your refund within **5 business days**. The refund will be issued to the original payment method used during the purchase. Please note:
- Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective product).
- Refunds may take additional time to reflect in your account, depending on your bank or payment provider.
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### 4. **Exchange Policy**
If you prefer an exchange for a different product, please contact our customer support team. Exchanges are subject to product availability. If the replacement product is of a higher value, you will be required to pay the difference.
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### 5. **Conditions for Returns**
- The product must be in its original condition (unused, unopened, and in the original packaging).
- Proof of purchase (order number or invoice) is required.
- Products damaged due to misuse or mishandling by the customer are not eligible for return or refund.
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### 6. **Cancellation Policy**
You may cancel your order before it is shipped. If the order has already been shipped, you will need to follow the return process after receiving the product.
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### 7. **Non-Returnable Items**
The following items are not eligible for return or refund:
- Perishable goods (e.g., groceries, fresh produce).
- Personalized or custom-made products.
- Products marked as "non-returnable" on the product page.
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### 8. **Contact Us**
If you have any questions or concerns about our Return and Refund Policy, please contact us at:
**Email**: **saketgaming7@gmail.com**
**Phone**: **8527644154**
**Address**: [Insert Physical Address]
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Thank you for shopping with Siswarbazar.in. We value your trust and are committed to providing you with a seamless shopping experience.
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**Note**: This is a general template and may need to be customized to comply with specific legal requirements in your jurisdiction. Consult a legal professional to ensure compliance with applicable laws.